Error Reporting

Errors in or around the property and apartments

Error in the apartment (such as heat, water, sewage, ventilation, electricity, doors and windows), in the house (lights, gates, etc.), broken lights in the elevators or outdoors (eg inner courtyard) to be notified to association's technical manager: Driftia Förvaltning AB

Office hours 08-744 44 33 - Monday-Friday 08: 00-16: 00

State the problem, your name, apartment number ("Letter" + three-digit number, eg: A402) and how you can be reached during the day.

You can also report errors directly through a web based form:
- Via the form: https://www.driftia.se/component/forms/form/5

On-call 08-744 09 50 - Round the clock service - In acute situations after 16:00 and weekends.

Errors in elevators (stop, not working)

When the elevator is stopped or not working to be notified to Otis AB

24/7 Telephone: 0200-21 21 11

State the problem, your name, apartment number ("Letter" + three-digit number, eg: A402).

Vermin/pest and old house borer

When you identify possible vermin/pest and old house borer (In Swedish “Skadedjur och husbock”) in your apartment you should contact Anticimex as soon as possible (the condominium association have this covered via our property insurance).

The error report is done to nearest Anticimex office in Sollentuna:

Email: kundservice-bm-sth@anticimex.se
Telephone: 075-245 10 00
Office hours  Monday-Friday 08:00 - 16:00